In Ambient Listening at Scale, Dr. Veena Jones, Chief Medical Informatics Officer at Sutter Health, shares how Sutter deployed ambient listening across thousands of clinicians to reduce documentation burden, improve workflow integration, and deliver measurable impact. Joined by Stephanie Driscoll, VP of Clinical Applications, the conversation explores what it takes to move beyond pilot hype into enterprise-wide transformation, including governance, training, Epic integration, and the change management discipline required to make ambient AI truly work in day-to-day care.