Healthcare staff have limited time for training, and course completion alone doesn’t show whether learning will carry into practice. Cognitive psychologist Matt Hays joins co-hosts Tim Jones and Kris Baird to explore how adaptive training identifies what learners already know and focuses instruction where they need it.

Matt discusses a CLABSI training study in which infection rates at the trained location fell by 79%, with a median training time of 23 minutes. He explains why respecting learners’ prior knowledge matters, how confidence and spaced practice affect learning, and what training data can reveal about barriers in the workplace. The conversation also looks at how AI can support learners and training teams.